Pick the topic that fits — every card below routes to a dedicated inbox so the right person sees your message and can reply within one business day. General questions can also go to info@sneakzandbeatz.com.
Hours: Mon–Fri, 9 AM – 6 PM Pacific · Typical reply: under 24 hours · Beat downloads & refunds: same day
Bought a beat or bundle and need help with your download link, want to use the 30-day money-back guarantee, or need a duplicate receipt? This is the lane.
support@sneakzandbeatz.com →LicensingWant exclusive rights on a specific beat, need a custom production, or have a sync placement opportunity? Send the project details and we'll get back with terms.
licensing@sneakzandbeatz.com →PressPress kit requests, podcast bookings, journalist inquiries. See our /press page for the press kit before reaching out — most questions are answered there.
press@sneakzandbeatz.com →PartnershipsBrand partnerships, sponsorship opportunities, UGC creator collabs, or apparel collaborations. Tell us what you're working on and what fit you see.
partnerships@sneakzandbeatz.com →BookingPitch yourself or a guest for The PHRHX Show, or book Sneakz & Beatz for an event, performance, or live mix.
booking@sneakzandbeatz.com →PrivacyAccess, correction, deletion, or portability requests under California's CCPA or the EU's GDPR. We respond within 30 days.
privacy@sneakzandbeatz.com →LegalContract review, ToS or licensing-language questions, court filings, and any other legal correspondence outside DMCA.
legal@sneakzandbeatz.com →DMCAIf content on sneakzandbeatz.com infringes your copyright, send a DMCA takedown notice with the required elements listed in our Terms of Service.
dmca@sneakzandbeatz.com →Stripe sends the receipt email instantly with a download link. If you don't see it, check spam (especially Gmail's Promotions tab). If it's truly missing, email us with the email address you used at checkout and the beat title — we'll resend within an hour during business hours.
Email us within 30 days of purchase with your order email and the beat or bundle title. Refunds are issued to the original payment method within 5 business days, no questions asked. By accepting the refund you agree to delete the delivered files and any derivative works that have been published. See licensing terms for full details.
Yes — your $34.99 lease price is credited toward the exclusive purchase. Email with the beat title and we'll send a Stripe Checkout link with the credit applied. Exclusive pricing is typically $250–$1,500 per beat, negotiated based on the beat's catalog activity.
Customer support and order issues: same business day. Licensing and press: 24–48 hours. Legal correspondence: 5 business days.
Sneakz & Beatz LLC
Mailing address on file with the California Secretary of State.
For legal notices, request the current address by emailing legal@sneakzandbeatz.com with subject "Mailing Address Request".
See also: Privacy Policy · Terms of Service · Beat Licensing Terms
